1. Introduction
Smartdine ("we", "us", "our") is operated by Nooa Lab Oy. This Privacy Policy explains how we collect, use, and protect your personal information when you use the Smartdine platform, including our website, mobile applications, and loyalty services.
2. Information We Collect
We collect the following information:
- Email address — used for account identification and verification during loyalty program signup.
- Name — provided during profile completion for personalized service.
- Phone number — optionally provided during profile completion. Used to link your account with a previous membership program if one exists.
- Transaction data — purchase amounts and loyalty points earned, redeemed, or adjusted at participating restaurants.
3. How We Use Your Information
- To operate the loyalty points program and process point transactions.
- To verify your identity via email one-time passwords.
- To generate and update digital wallet passes (Google Wallet, Apple Wallet).
- To display your loyalty balance and transaction history.
- To link your account with a previous membership program using your phone number.
4. Data Sharing
We do not sell your personal information. Your data is shared only with:
- The restaurant(s) you are a loyalty member of — they can see your name, phone number, and point balance.
- Service providers necessary for platform operation (email delivery, wallet pass generation, hosting).
5. Data Storage and Security
Your data is stored securely on hosted infrastructure. We use encrypted connections (HTTPS) for all data transmission. Access to personal data is restricted to authorized restaurant administrators and platform operators.
6. Data Retention
We retain your personal data for as long as your loyalty membership is active. You may request deletion of your account and associated data at any time by contacting us.
7. Your Rights
Under applicable data protection laws (including GDPR), you have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate data.
- Request deletion of your data.
- Withdraw consent for data processing.
To exercise these rights, contact us at the address below.
8. Contact
For privacy-related inquiries, contact us at:
Nooa Lab Oy
Email: info (at) nooalab.fi